MaxAI Privacy Policy
Welcome to MaxAI products and services!
"MaxAi" refers to the official website(s) and affiliated platforms of MaxAi, which are legally owned and operated by HK PANSYS LIMITED (hereinafter referred to as "we", "us", or "the Company").
We attach great importance to the privacy and personal information protection of users (hereinafter referred to as "you"). When you use our products and/or services, we may collect and use your relevant personal information. Through this Privacy Policy, we explain how MaxAI collects, uses, stores, shares, and transfers your personal information when providing products and/or services, the user rights you enjoy regarding your personal information, and how MaxAI ensures the security of your personal information.
This Privacy Policy is closely related to Max.aiMaxAI and the various business functions included in the service (hereinafter collectively referred to as "our products and/or services"). We hope that you will carefully read and confirm that you fully understand the content stated in this policy before using our products and/or services, and that you can make appropriate choices according to the guidance of this Privacy Policy. Once you start using or continue to use our products and/or services after we update this Privacy Policy, it means that you have fully understood and agreed to the content of this policy (including updated versions), and you agree that we collect, use, store and share your relevant information in accordance with this Privacy Policy.
This Privacy Policy will help you understand the following:
Scope of Application of This Privacy Policy
How We Collect and Use Your Personal Information
How We Use Cookies and Similar Technologies
How We Share, Transfer and Publicly Disclose Your Personal Information
How We Protect and Store Your Personal Information
How You Manage Your Personal Information
Protection of Minors' Information
How This Policy Is Updated
How to Contact Us
1. Scope of Application of This Privacy Policy
1.1 This Privacy Policy applies to your access to and use of our products and services through web pages, client applications of MaxAI affiliated platforms, MaxAI Software Development Kits (SDK) and Application Programming Interfaces (API) for third-party websites and applications. However, if separate privacy clauses/privacy agreements are set for such products and/or services, the separate privacy clauses/privacy agreements shall apply first; content not mentioned in the separate privacy clauses/privacy agreements shall be governed by this policy.
1.2 This policy does not apply to the following situations:
(1) Information and/or third-party services (including any third-party applications, websites, products, services, etc.) provided by third parties that are included in or linked to our products and/or services. Such information and/or services are operated by third parties, and your use of such information and/or services is subject to the rules on personal information collection and use separately explained to you by the third party.
(2) Other products and/or services not provided to you by MaxAI.
2. How We Collect and Use Your Personal Information
We will collect and use your personal information based on the principles of legality, legitimacy, minimum necessity, and openness and transparency, for the purposes described in this policy. If we use your personal information for other purposes not specified in this policy, or collect and use your personal information based on other specific purposes, we will separately explain to you in detail the rules for the collection and use of corresponding information, including but not limited to updating this policy, re-signing documents, page prompts, pop-ups, in-site messages, emails, website announcements or other ways that are convenient for you to know, and ensure that these new requirements still comply with the principles of legality, legitimacy and necessity, avoiding exceeding the original scope, and collect and use after obtaining your authorization and consent.
System permissions such as camera, microphone, and photo album will not be enabled by default. They will only be accessed for specific functions/services with your explicit authorization, and you can withdraw your authorization at any time. It is particularly noted that even with your authorization to access your corresponding permissions, we will only access within the scope of your authorization; if you refuse to provide, you will only be unable to use the corresponding functions, but it will not affect your normal use of other functions of the products and/or services.
In order to provide you with services, we will collect and use your personal information in the following ways:
(I) Functions Necessary for Using MaxAi Products or Services
1. Account Registration Information:When you register for a MaxAi account for the first time, you are required to use your email address to receive a verification code for registration, and create a login password or authorize one-click login through Google. We hereby expressly remind you that your login password should meet certain complexity requirements to ensure account security.The above information is necessary for registering a MaxAi account. If you refuse to provide such information, you will not be able to register for a MaxAi platform account and will only be able to use basic browsing and search services.After successfully registering an account, you may access MaxAi products or services by entering your email address and password, or by using Google-authorized one-click login.
2. Unified Account and Affiliated Platforms: Unless otherwise specified, all affiliated versions of MaxAI use a unified MaxAI account service, including but not limited to "MaxAI". You can use your MaxAI account to conveniently log in and use various MaxAI affiliated platforms to use the services or functions of the corresponding platforms. In order to provide a consistent service experience across MaxAI affiliated platforms, we may use SDK or related technologies to synchronize accounts and content across affiliated platforms, which may include: sharing account information you set as public such as nicknames and avatars; synchronizing content you like, favorite, generate and publish using this account; synchronizing other information you authorize.
3. Content Generation Services: Based on artificial intelligence (hereinafter referred to as "AI") model technology, MaxAI provides you with services such as AI content generation (images, audio and video content, etc.). In order to provide you with services, we will collect text, images, audio, video and other content and instructions that you actively select or input. We will analyze the above information to better generate content that meets your instructions and requirements. At the same time, under the premise of security encryption technology processing, strict de-identification and inability to re-identify specific individuals, we may use the collected data and the corresponding content generated by the model for model optimization, and continuously adjust and optimize the effect of the model.
In order to realize related functions, we may upload the original material content you actively select or upload to the server for processing for technical reasons. Among them, some functions may require analysis and processing of material content containing faces and voices. But please rest assured that these contents will only be allowed to be used to achieve the generation effect of related functions and services including "portrait processing" related instructions or "digital human", and will never be used for other purposes such as identifying specific individuals or verifying personal identity.
When you use AI content generation (including but not limited to importing materials, exporting generated content, etc.), we will request your authorization for permissions such as microphone, camera, photo album or storage according to the specific functions and service types you use. If you refuse authorization, you will not be able to use functions such as importing materials and exporting generated content, but it will not affect your use of other functions of MaxAI. (Libulibu App Permission Description)
4. Content Browsing and Search: When you browse MaxAI content, we will record your usage. If you are not logged in to your account, we will record your click, browse, download, share, and feedback information through the identifier information corresponding to the device. If you are logged in to your account, we will record your clicks, browsing, downloads, shares, follows, feedback, making the same style, publishing, liking, commenting, etc. through your account. When you use the search service, we will collect your search keyword information and log information for analysis to show you more relevant search results. We hereby clearly remind you that your search keywords and log information will be used to provide more accurate search results. We may also record information you provide, form or retain when using our services, such as query words you enter when using search, click history words, prompt words and clicked links. You have the right to refuse to provide the above information, but this will result in you being unable to use specific services or functions, or unable to achieve the intended effect of the related services.
5. Model and Information Publishing: When you upload models or images, audio and video content, we will request your authorization for permissions such as photo album, microphone, camera, etc. according to the functions and service types you use. If you refuse authorization, you will not be able to use the corresponding publishing function, but it will not affect your use of other functions of MaxAI.
Your nickname, avatar and other information will be displayed in the content you publish.
In order to continuously optimize our product services and continuously improve our content ecology, interaction effects and user experience, we will conduct effect statistics and analysis based on the duration of models, images, audio and video works you publicly release and the viewing, interaction, usage, etc. of such works, and publicly display some statistical data.
6. In situations where you share or receive shared information, participate in activities, etc., the Libulibu client will locally access your clipboard, write passwords or read passwords, sharing codes, and links contained therein, to realize functions or services such as jumping, sharing, and activity linkage. We will not upload the information in your clipboard to our server.
(II) Providing You with Products or Services
When you use MaxAI services, in order to maintain the normal operation of our services, improve and optimize our service experience and ensure the security of your account, we will collect the following information about you:
Device Information: We will receive and record device-related information you use (including device model, operating system version, IP address, software version number and other software and hardware feature information) based on the specific permissions you grant during software installation and use; we will collect certain device permissions based on providing more convenient and better services and experiences:
Log Information: We will collect detailed usage of our services as logs, including access network methods, types and status, network quality data, operation logs, and service log information.
Personal information you submit through our customer service or when participating in our activities: You understand and agree that during operation, we may send you one or more types of notifications through the contact information you provide during the use of products or services (e.g., phone number, email), such as message notifications, identity verification, security verification, user experience surveys; in addition, we may also provide you with commercial information about services, functions or activities that may be of interest to you by SMS or phone. If you do not wish to receive such information, you can unsubscribe through the provided unsubscribe method, or you can directly contact us to unsubscribe.
(III) Operation and Security Operation
In order to maintain the normal and stable operation of related products or services and protect the security and legitimate interests of you or other users or the public, we will collect the following necessary information:
(1) In order to ensure the safe operation of software and services and the quality and efficiency of operation, we will collect your hardware model, operating system version number, device identifier, operator unified anonymous identifier, network device hardware address (device MAC address), IP address, WLAN access point (such as SSID, BSSID), Bluetooth, base station, software version number, network access method/type/status, network quality data, operation/usage/service logs, device sensor data (such as acceleration sensor) and other data.
(2) In order to prevent malicious programs and ensure the quality and efficiency of operation, we will collect installed application list information, software list or running process information, overall operation of application programs, usage and frequency, application crash situation, overall installation and usage, performance data, application sources.
(3) We may collect account information, device information, service log information generated during your use, use the above information and information obtained by our affiliates and partners with your authorization or that can be provided to us in accordance with the law, to judge account security, transaction security, perform identity verification, identify illegal and irregular situations, detect and prevent security incidents, and take necessary recording, analysis and disposal measures in accordance with the law.
(IV) Other Purposes
If we collect your personal information for other specific purposes not specified in this policy, we will seek your authorization and consent in advance. The purpose of our collection and use of the above information is to better operate MaxAI products and services. If there are updates, we will notify you through including but not limited to website announcements, in-site messages, phone calls, etc.
If we cease operation of MaxAI products or services, we will promptly stop the activities of continuing to collect your personal information, and notify you of the cessation of operation within at least 30 days by individual delivery or through announcements, and delete or anonymize the personal information held. For children's personal information, we will promptly notify the children's guardians of the cessation of operation notice.
(IV) Exceptions to Authorization and Consent
You are fully aware that in the following situations in accordance with relevant laws and regulations, we do not need to obtain your authorization and consent to collect and use your personal information:
Related to the performance of obligations stipulated by laws and regulations by the personal information controller;
Directly related to national security and national defense security;
Directly related to public security, public health, and major public interests;
Directly related to criminal investigation, prosecution, trial and judgment enforcement;
For the purpose of safeguarding major legitimate rights and interests such as life and property of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the person;
The personal information involved is disclosed to the public by the personal information subject on their own;
Necessary for signing and performing the contract according to the requirements of the personal information subject;
Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and disposing of product or service failures;
The personal information controller is a news organization and is necessary for its legitimate news reporting;
The personal information controller is an academic research institution, necessary for carrying out statistics or academic research for public interests, and when providing the results of academic research or description externally, de-identifying the personal information contained in the results.
We specially remind you that if the information cannot identify your personal identity alone or in combination with other information, it does not belong to your personal information in the legal sense; when your information can identify your personal identity alone or in combination with other information, or when we combine data that cannot be associated with any specific personal information with other your personal information, such information will be treated and protected as your personal information in accordance with this policy during the combined use period.
3. How We Use Cookies and Similar Technologies
To give you a more relaxed access experience, when you use our products or services, we may collect and store data related to your access to MaxAI services through various technologies, including but not limited to your device information, login information, browsing records, etc. When you access or re-access MaxAI services, we can identify your identity and provide you with better and more services by analyzing the data. This includes using small data files to identify your identity, which is done to understand your usage habits, help you skip the steps of repeatedly entering account information, or help judge your login status and account security. These data files may be Cookies, or other local storage provided by your browser or associated applications (collectively referred to as "Cookies").
We will not use Cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete Cookies according to your own preferences. You can clear all Cookies saved on your computer. Most web browsers automatically accept Cookies, but you can usually modify your browser settings to refuse Cookies according to your needs; in addition, you can also clear all Cookies saved in the software.
You understand and are aware that some of our products/services can only be realized through the use of Cookie or similar technologies. If you refuse to use or delete them, you may not be able to obtain the best service experience of our products and/or services, and at the same time, it may have a certain impact on your information protection and account security.
4. How We Share, Transfer and Publicly Disclose Your Personal Information
(I) Sharing
We attach great importance to protecting your personal information. Without your authorization and consent, we will not share your personal information with other third-party companies, organizations and individuals, unless it is information that has been anonymized or de-identified and cannot identify or be associated with you, and the sharing third party cannot re-identify the natural person subject of such information. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share necessary personal information. If we share your sensitive personal information, we will seek your authorization and consent again. If a third party uses your personal information beyond the original authorization scope, we will require the third party to obtain your authorization and consent again. (Third-Party Information Sharing List)
1. Sharing necessary to realize our services/functions: In some cases, to provide you with our services or realize the business functions of our products and/or services, we must share your personal information to realize the core functions of our products and/or services or provide the services you need, for example: service providers that provide functional support for our products and/or services: including providing your order payment-related information to payment institutions that provide payment services; when we undergo due diligence or audits, sharing your relevant information with external regulatory and professional consulting institutions (such as audit institutions). We require all third-party service providers to comply with strict security measures and compliance requirements to ensure the security and privacy of user information.
2. Necessary and reasonable sharing within MaxAI: In order to facilitate us to provide you with consistent services based on a unified account system, identify account abnormalities, protect users or the public from personal and property safety infringement, and facilitate your unified management, you understand and agree that your relevant personal information may be necessarily shared within our products. We require all internally shared departments and teams to comply with strict security measures and compliance requirements to ensure the security and privacy of user information.
3. Shared information for security and analytical statistics
(1) Ensuring usage security: We attach great importance to account and service security. In order to ensure the account and property security of you and other users, and protect your and our legitimate rights and interests from illegal infringement, we and affiliated companies or service providers may share necessary device, account and log information. We require all affiliated companies and service providers to comply with strict security measures and compliance requirements to ensure the security and privacy of user information.
(2) Analyzing product usage: To analyze the usage of our services and improve user experience, we may share statistical data on product usage (crashes, flashbacks) with affiliates or third parties. Such data is difficult to combine with other information to identify your personal identity.
4. Helping you participate in marketing promotion activities: When you choose to participate in relevant marketing activities held by us and our affiliates or third parties, you may need to provide your name, contact information, and bank account information. Such information is sensitive personal information. Refusal to provide may affect your participation in relevant activities, but will not affect other functions. Only with your consent will we share such information with affiliates or third parties to ensure that you receive a consistent service experience in joint activities, or entrust third parties to promptly兑现 rewards to you. We promise: without your separate authorization and consent, we will not share personal information that can identify your identity with them.
5. Other situations
(1) Sharing with third parties to protect you, other users or employees of ours, MaxAI or social public interests, property or security (e.g., fraud or credit risks) from damage;
(2) Shared in accordance with relevant agreements (e.g., service agreements) or legal documents signed between you and us;
(3) In accordance with relevant agreements between you and other third parties.
(II) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
In the event of merger, acquisition or bankruptcy liquidation of the MaxAI service provider, or other situations involving merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy; otherwise, we will require the company, organization and individual to seek your authorization and consent again.
(III) Public Disclosure
Except for public disclosure in accordance with the provisions of laws and regulations or with your authorization and consent, we will not publicly disclose your information, and we will adopt security protection measures that meet industry standards for public disclosure of your personal information.
When issuing punishment announcements for illegal accounts and fraudulent acts, we will publicly disclose relevant account information, or if you violate laws and regulations or violate relevant agreements and rules of the MaxAI platform, or to protect the MaxAI platform or the public from personal and property safety infringement, we may publicly disclose your account information in accordance with laws and regulations, platform agreements or with your consent.
(IV) Exceptions to Prior Authorization and Consent When Sharing, Transferring and Publicly Disclosing Personal Information
In the following situations, we do not need to obtain your prior authorization and consent to share, transfer and publicly disclose your personal information:
Related to the performance of obligations stipulated by laws and regulations by the personal information controller;
Directly related to national security and national defense security;
Directly related to public security, public health, and major public interests;
Directly related to criminal investigation, crime investigation, prosecution, trial and judgment enforcement;
For the purpose of safeguarding major legitimate rights and interests such as life and property of you or other individuals, but it is difficult to obtain the consent of the person;
Personal information you disclose to the public on your own;
Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
5. How We Protect and Store Your Personal Information
(I) Storage of Your Personal Information
1. Information storage and storage period: The information you provide to us may be regularly archived or stored by us according to the backup process, and the retention time is the time required for the purpose of collecting such information, providing you with our products and services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements and complying with applicable laws.
We judge the storage period of personal information mainly based on the following criteria:
(1) Complete the transaction purpose related to you and maintain corresponding transaction and business records to respond to your possible inquiries or complaints;
(2) Ensure the security and quality of the services we provide to you;
(3) Whether you agree to a longer retention period;
(4) Whether there are other special agreements or legal regulations on the retention period.
After the retention period is exceeded, we will delete or anonymize your personal information in accordance with applicable legal requirements. For minors' information, regardless of whether the storage period is reached, as long as the user requests deletion or the storage period is reached, we will promptly delete or anonymize it.
(II) We Will Take the Following Measures to Protect Your Information
We have always attached great importance to protecting the security of users' personal information. To this end, we have adopted security technical measures and organizational and management measures that meet industry standards to minimize the risk of your information being leaked, damaged, misused, unauthorized accessed, unauthorized disclosed and altered.
We will adopt reasonable and feasible security measures and technical means that meet industry standards to store and protect your personal information to prevent your information from being lost, unauthorized accessed, publicly disclosed, used, modified, damaged, lost or leaked. At the same time, we will regularly evaluate and update personal information protection measures to ensure their effectiveness and reduce security risks. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked.
We regularly conduct data security awareness training and security capability training for employees to strengthen employees' awareness of the importance of protecting personal information. We will sign confidentiality agreements with employees and partners who have access to your personal information, clarify job responsibilities and codes of conduct, and establish strict access permission control and permission approval processes to ensure that only authorized personnel can access personal information. If there is a violation of the confidentiality agreement, relevant responsibilities will be pursued.
We have the responsibility and obligation to remind you that the Internet is not an absolutely secure environment. We recommend that you use complex passwords as required, do not disclose your passwords/verification codes, do not arbitrarily lend accounts and devices to others, and pay attention to protecting your device and personal information security. If you log in and use MaxAI services on public devices, do not remember the password, and log out in time after use to beware of being impersonated by others. If you find that your account is abnormal or has been stolen, please modify your password in time, and if necessary, you can contact us in the manner informed in this policy for help.
If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will launch an emergency response plan within 24 hours after discovery and take reasonable relief measures to minimize the impact on your personal information and other rights and interests.
(III) Handling of Personal Privacy Data Leakage Incidents
In the unfortunate event of a personal privacy data leakage incident, we will promptly inform you in accordance with the requirements of relevant laws and regulations: the basic situation and possible impact of the personal privacy data leakage, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, remedial measures for you, etc. We will also promptly inform you of the relevant situation of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also take the initiative to report the disposal of personal privacy data leakage incidents in accordance with the requirements of regulatory authorities.
6. How You Manage Your Personal Information
We attach great importance to your concerns about personal information and do our best to protect your rights to access, correct and delete your personal information, so that you have full ability to protect your privacy and security. Your rights include:
(I) Access and Correction
We encourage you to update and modify your information to make it more accurate and effective. You can query, access and manage your personal account information. You can click "My" to access and manage your personal information, and complete or request us to modify and supplement it according to the management method of the corresponding information. You can change your password in the personal center - settings interface, or you can contact our customer service or send an email to: support@joinpay.com to apply for correction of your information. We promise to complete the verification and processing within 15 working days.
When accessing, correcting and deleting the aforementioned information, we may require you to perform identity verification to ensure your account security.
(II) Deletion
In the following situations, you can make a request to us to delete personal information, except for data that has been anonymized or otherwise provided by laws and regulations.
The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose;
We stop providing products or services, or the storage period has expired;
The individual withdraws consent;
If our processing of personal information violates laws, administrative regulations or your agreement;
Other circumstances stipulated by laws and administrative regulations.
Personal information deletion: refers to the act of removing personal information from the systems involved in daily business functions, keeping it in a state that cannot be retrieved or accessed. After you or we assist you in deleting relevant information, we will process it according to the following process:
Immediately delete your personal information from the main database;
Mark personal information in the backup system to ensure complete deletion after the backup cycle ends;
Anonymize personal information to ensure that you cannot be identified through the processed data.
We will securely store your personal information and restrict any further processing of it until the backup can be cleared or anonymized.
(III) Refusal, Return, Transfer, and Requesting Data Copies
You can contact us through the method provided at the end of this policy to make requests for refusal, return, transfer, and requesting copies of personal information. We promise to complete the verification and processing within 15 working days.
(IV) Changing the Scope of Your Authorization and Consent
If you want to change the authorization of relevant permissions (e.g., data storage, etc.), you can modify it through your hardware device.
If you want to control the receiving mechanism of message notifications, you can operate in the relevant function setting interface in the product or service.
You can also contact us through the method provided at the end of this policy to withdraw your authorization and consent. After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the personal information processing previously carried out based on your authorization. You can also permanently withdraw all our authorization to continue collecting your personal information by canceling your account.
Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawn consent or authorization, nor will we process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect the personal information processing previously carried out based on your authorization.
(V) Filing Objections
If you believe that our processing of your personal information violates the requirements of this policy or relevant laws and regulations, you can file your objection by email (email address: support@joinpay.com). We promise to complete the reply and processing of each of your valuable suggestions within 15 working days.
(VI) Cancellation
When you need to terminate the use of our services, you can apply to cancel your account. You can contact our customer service to apply for cancellation of your account. We promise to complete the verification and processing within 15 working days.
After you cancel your account, you will no longer be able to log in and use our products and services with this account and use third-party products and services that log in with this account; all rights and interests of the account that have been generated but not consumed during the use of our products and services and future expected benefits will be cleared; content, information, data, records, etc. under the account will be deleted or anonymized (except as otherwise provided by laws and regulations or required by regulatory authorities); at the same time, once the account cancellation is completed, it cannot be restored.
7. Protection of Minors' Information
We attach great importance to the protection of minors' personal information. MaxAI is mainly for adults. If you are a minor under the age of 18, before using this product, you should read and agree to this Privacy Policy under the guardianship and guidance of your parents or other guardians. We take the following measures to protect minors' personal information:
Data encryption: We use industry-standard encryption technology to protect minors' personal information.
Access control: We implement strict access control measures to ensure that only authorized personnel can access minors' personal information.
Security audit: We conduct regular security audits to ensure the security of minors' personal information.
If you are the guardian of a minor under the age of 16, before using MaxAI and related services, you should read and agree to this Privacy Policy for your ward.
We protect minors' personal information in accordance with relevant national laws and regulations, and will only collect, use or disclose minors' personal information when permitted by law, with the explicit consent of parents or other guardians, or when necessary for the protection of minors; if we find that minors' personal information has been collected without prior verifiable guardian consent, we will try to delete the relevant information as soon as possible.
If you are the guardian of a minor and have other questions about the personal information of the minor under your guardianship, please contact us through the contact information announced in this Privacy Policy.
8. How This Policy Is Updated
(I) In order to provide you with better services, this Privacy Policy will also be updated accordingly. We will issue updated versions on the websites and mobile terminals of various MaxAI affiliated platforms and remind you of the update of relevant content through website announcements or other appropriate methods before it takes effect. Please also visit and pay attention to MaxAI to timely understand the latest privacy policy.
(II) For major changes, we will also provide more prominent notifications (we will explain the specific changes to the privacy policy through including but not limited to emails, SMS or special prompts on the browsing page, etc.).
Major changes referred to in this policy include but are not limited to:
(1) Major changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
(2) Major changes in our ownership structure, organizational structure, etc. Such as owner changes caused by business adjustments, bankruptcy mergers and acquisitions, etc.;
(3) Changes in the main objects of personal information sharing, transfer or public disclosure;
(4) When changes occur in third-party supplier cooperation;
(5) When the responsible department, contact method and complaint channel for handling personal information security change;
(6) When the personal information security impact assessment report indicates high risks.
After this Privacy Policy is updated, we will issue an updated version on MaxAI and remind you of the updated content through official website announcements or other appropriate methods before the updated terms take effect, so that you can timely understand the latest version of this Privacy Policy.
9. How to Contact Us
If you have any questions, opinions or suggestions about this Privacy Policy, or need to complain or report on personal information security, please send an email to support@joinpay.com to contact us. We will reply within 15 working days.